Returns & Exchanges
At Couture, we strive for perfection in every stitch, but if your selection isn't quite right, we offer a seamless 30-day return policy for all unworn items with original tags. Our goal is to ensure your wardrobe reflects your unique style with absolute confidence.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our atelier verifies the condition of your return, your refund will be processed to your original payment method within 5-7 business days.
